White Tiered Cotton Maxi Dress

Step into effortless elegance with this vibrant blue tiered maxi dress, crafted in breathable cotton for all-day comfort. Featuring a flattering fitted bodice with wide straps and a flowy multi-layered skirt, this dress brings movement and charm to every step. The tiered ruffle design adds a playful yet sophisticated touch, making it perfect for brunches, vacations, or summer evenings.

DELIVERY METHOD:

Jewellery -

1. Orders shipped are delivered within 5-7 business days. In rare cases, a slight delay might be caused due to any government interventions or natural causes, etc.

Clothing -

1. Depending upon the location, the product is shipped to you in 7-10 workings days from our warehouse

In spite of taking precautions, there may be certain issues that may be beyond our control.

In such a scenario, we will ensure that communication of the delay will be made in reasonable time to the customer.

IMPORTANT SHIPPING INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

We are unable to redirect orders once items have been dispatched.

All orders require a signature and proof of ID upon receipt of order.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.

We make our best efforts to deliver each item in your order within 7-10 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.

While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk +91 91632 94892 (in case of Jewellery) or +91 86978 04240 (in case of Clothing) or email us at hello@houseofmisaki.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.

All shipments are fully insured and require a signature and proof of ID confirmation from the recipient.

RETURNS AND EXCHANGES

Before you exchange any Misaki Product, please take a moment to understand that all our products are handcrafted by artisans of India, resulting in each product being unique and slightly different from each other. Natural stones & fresh water pearls are always different from each other. Rest assured, all our products go through quality control before shipping.

Returns will ONLY be accepted if your order is damaged in transit or you have received an incorrect product. In case your order is damaged in transit or you have received the wrong product you may return them in exactly the way in which they were received (unworn, with original packaging and the barcode tag must not be tampered with.

Any items purchased from the clothing section will not be eligible for any Return or Exchange as these are all made to order outfits as per your preference and measurements. Request you to please make sure you order the right size or select custom fitting for any specific measurements. You can also contact us on WhatsApp (+91 86978 04240) or reach out to on our Instagram page (https://www.instagram.com/clothing.misaki/) before placing your order.

EXCHANGE OF JEWELLERY

We have a 7 working day return and exchange policy, which means you have 7 working days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We do not offer cash or credit card refunds. All exchange will be in the form of product exchange with added delivery cost of Rs 120/-

To initiate an exchange, you can contact us at +91 91632 94892 or reach out to our Instagram DM (https://www.instagram.com/misaki.jewels/). If your exchange is accepted, please ship the product back to us within 7 working days at your own cost. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any return question at +91 91632 94892

4 STEPS TO MAKING A RETURN DAMAGED / INCORRECT PRODUCT

1. Please inform us within 48Hrs of receipt of order. You must email hello@houseofmisaki.com to notify us.
2. Before we arrange for your damaged/incorrect product to be returned to us you are required to send us a photograph of the product, then it is up to the discretion of the House Of Misaki team to decide whether product is approved for return.
3. Once we have received your e-mail and our Quality Control team has authorized the return for the damaged/incorrect product, we will arrange for a collection of the product.
4. Once we receive the damaged / incorrect product, we shall dispatch the fresh / correct product.

We are not responsible for any lost or damaged packages. We are not liable for any returns that we were not notified about first.

REFUNDS WILL BE DONE IN THE FOLLOWING CASE:

1. Packages lost in transit.

NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:

1. Incorrect or outdated delivery address.
2. Incorrect address format including any form of a PO Box address.
3. After 3 failed delivery attempts by our respective courier agent.
4. Package refused by recipient.
5. Products returned in a used or damaged condition.
6. Minor colour and design variation. All products are handmade and use natural stones and fabric so there may be some variation from the photographs on our website.
7. If the jewellery or clothing is not faulty or damaged.

GUARANTEE

All products sold on this website are guaranteed authentic. However, we are unable to comment on the authenticity of items not purchased from www.houseofmisaki.com